The service was set up with the aim of building resilience and ensuring staff feel cared for and listened to, which leads to improved patient experience. The most common themes have been low mood, anxiety, trauma, wellbeing, work-life balance, grief and loss. Recently, several staff have accessed the service after being affected by the war in Ukraine.
So far, over 6500 staff have been seen by the service, which includes both group and individual sessions – many of them hosted in the private rooms in the permanent wellbeing hubs that we funded at each hospital. 98% of users surveyed felt they were supported and 97% would recommend the service to colleagues.